Customer Service Associate — Home Improvement Leader

Lowe's; Carthage (MO); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products for home improvement. You will listen to customers, answer questions, and arrange merchandise while supporting store needs across departments.

Ideal candidates will have prior basic computer use, familiarity with retail tech, and ability to lift items. Training includes potential cross-branch support and ongoing customer service excellence.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Communication

Bilingual

Basic math

Proactive problem solving

Outils

Smartphones/Tablets

POS system

Description du poste

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products for home improvement. You will listen to customers, answer questions, and arrange merchandise while supporting store needs across departments.

Ideal candidates will have prior basic computer use, familiarity with retail tech, and ability to lift items. Training includes potential cross-branch support and ongoing customer service excellence.