Customer Service Associate — Home Improvement Helper

Lowe's Companies, Inc.; Anchorage (AK); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Anchorage to welcome customers, help them locate products, and support their home improvement needs. You’ll interact throughout the day, ensuring customer satisfaction while maintaining organized merchandise and efficient service.

You will work across departments based on hiring needs, assisting with questions, processing orders, and delivering friendly, professional support.

Qualifications

• Six months experience using a computer, including inputting, accessing, modifying, or outputting information.
• Six months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Reading & arithmetic

Physical stamina

Lifting capability

Customer service

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate in Anchorage to welcome customers, help them locate products, and support their home improvement needs. You’ll interact throughout the day, ensuring customer satisfaction while maintaining organized merchandise and efficient service.

You will work across departments based on hiring needs, assisting with questions, processing orders, and delivering friendly, professional support.