Part-Time Customer Service & Home Improvement Advisor

Lowe's Home Centers, LLC; Massillon (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Massillon to welcome customers and help them find the right home improvement products and services. You will engage with shoppers throughout the day, answer questions, and ensure a friendly, efficient shopping experience.

This part-time role offers strong benefits, including health insurance options, tuition assistance, a company-matching 401(k) and employee stock purchase program, plus a 10% associate discount and skills training through Track

Qualifications

• 6 months of computer experience required.
• 6 months experience with retail tech (phones/tablets).
• Basic arithmetic and typing ability.
• Able to stand for long periods and lift up to 25 lbs.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bilingual

Basic computer skills

Job description

Lowe's is seeking a Customer Service Associate in Massillon to welcome customers and help them find the right home improvement products and services. You will engage with shoppers throughout the day, answer questions, and ensure a friendly, efficient shopping experience.

This part-time role offers strong benefits, including health insurance options, tuition assistance, a company-matching 401(k) and employee stock purchase program, plus a 10% associate discount and skills training through Track