Customer Service Associate: Home Improvement, Flexible Hours

Lowe's Companies, Inc.; Owatonna (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance (vision and dental)

Life and Disability insurance

Paid time off

401(k) with company match

Lowe's Associate Discount

Tuition assistance

Education support

Parental leave

Employee Stock Purchase Program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Minnesota. You will greet customers, help them locate products, answer questions, and process orders with accuracy while maintaining a friendly store atmosphere.

Responsibilities include stocking, assisting across departments as needed, and delivering strong service. Eligible associates enjoy benefits, flexible schedules, and opportunities to grow within a large retail organization.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Minnesota. You will greet customers, help them locate products, answer questions, and process orders with accuracy while maintaining a friendly store atmosphere.

Responsibilities include stocking, assisting across departments as needed, and delivering strong service. Eligible associates enjoy benefits, flexible schedules, and opportunities to grow within a large retail organization.