Customer Service Associate — Home Improvement Expert

Lowe's Home Centers, LLC; Weymouth (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly service across departments. You will engage customers throughout the day, assist with locating items, load merchandise when needed, and ensure customer needs are met with accuracy and care.

You’ll work in a fast-paced retail environment with varying duties by department, from Appliances to Pro Services, while maintaining safety and a positive shopping

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by identifying empty shelf spaces and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Basic math skills

Prolonged standing capability

Bi-lingual

Job description

Lowe's Home Centers, LLC is hiring a part-time Customer Service Associate to welcome customers, help them find products, and provide friendly service across departments. You will engage customers throughout the day, assist with locating items, load merchandise when needed, and ensure customer needs are met with accuracy and care.

You’ll work in a fast-paced retail environment with varying duties by department, from Appliances to Pro Services, while maintaining safety and a positive shopping