Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Wood Village (OR); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Oregon.

You will welcome customers, help them find products and services for home improvement needs, and ensure customer satisfaction throughout the shopping experience. As a Lowe's associate, you can pursue part-time work with flexible schedules, gain access to health insurance options, tuition assistance, a company-matching 401(k), and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual skills

Retail technology

Tools

POS systems

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Oregon.

You will welcome customers, help them find products and services for home improvement needs, and ensure customer satisfaction throughout the shopping experience. As a Lowe's associate, you can pursue part-time work with flexible schedules, gain access to health insurance options, tuition assistance, a company-matching 401(k), and a 10% associate discount.