Customer Service Associate - Home Improvement

Lowe's Companies, Inc.; Sioux Falls (SD); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's welcomes customers to our Sioux Falls store and helps them find the right home improvement solutions. The Customer Service Associate role emphasizes friendly, helpful interactions, product guidance, and efficient assistance throughout the shopping experience.

The position supports multiple departments and may involve light merchandise prep, checkout guidance, and collaboration with colleagues to deliver outstanding service. Part-time scheduling is available to fit varied needs.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic computer skills

Retail tech experience

Tools

Smartphones

Tablets

Job description

Lowe's welcomes customers to our Sioux Falls store and helps them find the right home improvement solutions. The Customer Service Associate role emphasizes friendly, helpful interactions, product guidance, and efficient assistance throughout the shopping experience.

The position supports multiple departments and may involve light merchandise prep, checkout guidance, and collaboration with colleagues to deliver outstanding service. Part-time scheduling is available to fit varied needs.