Customer Service Associate - Hiring Immediately (Charlotte) | $60,000-$85,000

The Dorne Region; Charlotte (NC); On-site; USD 60,000 - 85,000; Part time

Job summary

The Dorne Region in Charlotte, NC, is hiring a Customer Service Associate to talk with people, listen, answer questions, and help each person understand what comes next. You will learn how to handle client conversations professionally and explain information clearly.

This on-site contractor role offers performance-based compensation with earning potential from $60,000 to $85,000 in the first year, depending on activity and results.

Qualifications

• Willingness to learn and follow the process.
• Approachable, dependable, coachable.
• Comfortable communicating by phone.

Responsibilities

• Handle client conversations professionally.
• Explain information clearly.
• Record notes and next steps.
• Stay organized with follow-up.

Skills

Customer service

Phone communication

Job description

The Dorne Region is adding a Customer Service Associate to the team.

The role is straightforward: talk with people, listen carefully, answer questions, and help each person understand what comes next. The conversations focus on health insurance options and life benefits, but you are not expected to arrive knowing the industry.

You will learn how to:

• Handle client conversations professionally
• Explain information clearly
• Record notes and next steps
• Stay organized with follow-up

The people who tend to succeed here are approachable, dependable, coachable, and comfortable communicating by phone. You do not need a perfect résumé. You need the willingness to learn and the discipline to keep following the process.

This is an on-site contractor position with performance-based, commission-based compensation. It is not a guaranteed hourly or salaried role. First-year earning potential typically ranges from $60,000 to $85,000 and depends on consistency, activity, and completed results.

The Dorne Region is a growing organization with offices in multiple regions across the country. The team provides structure, leadership support, and an active professional environment.

We are hiring immediately and reviewing applications now.