Customer Service Associate: Growth, Benefits & Part-Time

Lowe's Home Centers, LLC; Morganton (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will engage with customers across departments, assist with locating items, and handle transactions with care and accuracy.

The role supports multiple departments, with responsibilities varying by needs. The position offers part-time hours, flexible scheduling, and opportunities to grow within the company’s stores and programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Dow n stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Reading & arithmetic

Tools

Smartphones & tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will engage with customers across departments, assist with locating items, and handle transactions with care and accuracy.

The role supports multiple departments, with responsibilities varying by needs. The position offers part-time hours, flexible scheduling, and opportunities to grow within the company’s stores and programs.