Customer Service Associate - Flexible Schedules & Growth

Waterway Gas & Wash Company; Shrewsbury (MO); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free car washes

Fuel discounts

Retail discounts

Tuition assistance

Advancement opportunities

Training and development

Job summary

Waterway Shrewsbury is hiring Customer Service Associates to greet customers at the carwash tunnel entrance, pumps, and store. You’ll sell car wash services, Clean Car Club memberships, and retail items while delivering friendly, engaging service in a dynamic environment.

Average pay is 21/hour with 18 base and up to 5/hour sales bonus; flexible day/evening/weekend shifts. No experience required, training provided, and opportunities for advancement.

Qualifications

• Be friendly and engaging! A positive attitude and a will to succeed.
• No experience required. Experience in customer service, retail, or sales preferred.
• Minimum Requirements: Current and valid drivers’ license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable); Ability to complete all required trainings/certifications required to perform any of the required functions.

Responsibilities

• Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
• Maintain a safe, clean and organized environment to ensure a positive visit for every customer including outside areas (gas pump islands, payment terminal, entrance to tunnel) and inside areas (counters, merchandize displays, restrooms, waiting areas).
• Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
• Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures and using all transaction technology.

Skills

Customer service

Sales

Friendly attitude

Job description

Waterway Shrewsbury is hiring Customer Service Associates to greet customers at the carwash tunnel entrance, pumps, and store. You’ll sell car wash services, Clean Car Club memberships, and retail items while delivering friendly, engaging service in a dynamic environment.

Average pay is 21/hour with 18 base and up to 5/hour sales bonus; flexible day/evening/weekend shifts. No experience required, training provided, and opportunities for advancement.