Customer Service Associate — Flexible Hours, Home Improvement

Lowe's; Cranberry Township (Butler County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role in Cranberry Township invites you to welcome customers, help them locate products, and answer questions to ensure a friendly shopping experience. You may assist across departments, stock shelves, process orders, and support daily store operations.

The position emphasizes customer focus, clear communication, and basic math skills. Part-time opportunities with competitive pay and benefits are available to eligible associates.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology experience

Basic arithmetic

Customer service orientation

Lifting 25 lbs

Job description

Lowe’s Customer Service Associate role in Cranberry Township invites you to welcome customers, help them locate products, and answer questions to ensure a friendly shopping experience. You may assist across departments, stock shelves, process orders, and support daily store operations.

The position emphasizes customer focus, clear communication, and basic math skills. Part-time opportunities with competitive pay and benefits are available to eligible associates.