Customer Service Pro | Flexible Schedule, Home Improvement

Lowe's Home Centers, LLC; Cranberry Township (Butler County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Cranberry Township is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them locate and select merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department and shift.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Ability to stand for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by identifying empty shelf spaces and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer use

Retail technology

Customer service

Tools

Retail devices (smartphones/tablets)

Job description

Lowe's Home Centers, LLC in Cranberry Township is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them locate and select merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department and shift.