Customer Service Associate — Flexible Hours & Growth

Lowe's Companies, Inc.; Lee's Summit (MO); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) & ESPP

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate in Missouri. You will welcome customers, help them find products, answer questions, and provide friendly, professional service throughout the shopping experience.

This role offers part-time schedules with access to benefits, education programs, a 401(k) plan, employee stock purchase options, and a 10% associate discount. Training across departments helps you grow your retail skills.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information).
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Bi-lingual skills

Tools

Retail tech tools

Job description

Lowe’s is hiring a Customer Service Associate in Missouri. You will welcome customers, help them find products, answer questions, and provide friendly, professional service throughout the shopping experience.

This role offers part-time schedules with access to benefits, education programs, a 401(k) plan, employee stock purchase options, and a 10% associate discount. Training across departments helps you grow your retail skills.