Customer Service Associate: Flexible Hours & Growth

Lowe's Home Centers, LLC; City of Rochester (NY); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Rochester, NY is looking for a Customer Service Associate to welcome customers, help them find products, and resolve questions throughout the store. The role spans multiple departments and may include stocking, order processing, and checkout assistance with an emphasis on friendly, efficient service.

You will work in environments ranging from Appliances to Hardware, with daily duties adapting to store needs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual skills

Basic computer skills

Attention to detail

Job description

Lowe's Home Centers, LLC in Rochester, NY is looking for a Customer Service Associate to welcome customers, help them find products, and resolve questions throughout the store. The role spans multiple departments and may include stocking, order processing, and checkout assistance with an emphasis on friendly, efficient service.

You will work in environments ranging from Appliances to Hardware, with daily duties adapting to store needs.