Customer Service Associate — Elevate Shopping Experiences

Dollar Tree Stores INC

Austell (GA)

On-site

USD 17,000 - 22,000

Part time

4 days ago
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Benefits offered by this job

Health insurance
Retirement plans
Educational Assistance
Employee Assistance Program
Dental & Vision insurance

Job summary

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience for every customer at our Austell, GA location. You will assist customers, handle sales at the register, and keep the store clean and stocked while ensuring safety and professionalism.

The role requires strong communication, organizational, and problem-solving skills. Previous retail or service industry experience is preferred, with physical ability to lift and move items as needed.

Qualifications

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting

Responsibilities

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal
  • Other duties as assigned

Skills

Customer service
Communication
Organizational skills
Problem solving
Follow instructions
Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience for every customer at our Austell, GA location. You will assist customers, handle sales at the register, and keep the store clean and stocked while ensuring safety and professionalism.

The role requires strong communication, organizational, and problem-solving skills. Previous retail or service industry experience is preferred, with physical ability to lift and move items as needed.

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