Customer Experience Associate II

Dollar Tree, Inc.; Stone Mountain (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Stone Mountain, GA is seeking a Customer Service Associate II to support daily store operations, merchandise handling, and customer service. You will assist with front-end duties, maintain a clean environment, and ensure a safe, friendly shopping experience for guests.

The role requires ability to lift 30–50 lbs and strong math, communication, and organizational skills. Prior retail or service experience is preferred; part-time hours apply.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Must be able to lift 30–50 lbs. from floor to shoulder height and perform frequent movement.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Assist with daily store operations, from merchandising to customer support.
• Support cash register operations and front-end duties as needed.
• Maintain cleanliness and restock merchandise and store areas.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Handle sales transactions and protect cash assets.
• Perform other duties as assigned.

Skills

Customer service

Relationship mgmt

Organizational skills

Communication skills

Problem solving

Integrity

Basic math

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Stone Mountain, GA is seeking a Customer Service Associate II to support daily store operations, merchandise handling, and customer service. You will assist with front-end duties, maintain a clean environment, and ensure a safe, friendly shopping experience for guests.

The role requires ability to lift 30–50 lbs and strong math, communication, and organizational skills. Prior retail or service experience is preferred; part-time hours apply.