Retail Customer Experience Specialist

Dollar Tree, Inc.; East Ellijay (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in East Ellijay, GA is seeking a Customer Service Associate to deliver a great shopping experience for every customer.

You’ll assist customers with questions and recommendations and manage sales transactions at the cash register. You’ll maintain store security and cash protection, stock and recover merchandise, unload trucks, stock replenish, and ensure a clean, safe, and respectful environment with friendly interactions.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with professional, friendly interactions.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in East Ellijay, GA is seeking a Customer Service Associate to deliver a great shopping experience for every customer.

You’ll assist customers with questions and recommendations and manage sales transactions at the cash register. You’ll maintain store security and cash protection, stock and recover merchandise, unload trucks, stock replenish, and ensure a clean, safe, and respectful environment with friendly interactions.