Customer Service Associate, Business Insurance – Career Growth

Marsh McLennan Agency; Cockeysville (MD); On-site; USD 36,000 - 66,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement and professional

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Maryland is seeking a Customer Service Associate on the Business Insurance team to deliver prompt, knowledgeable client service. You will assist with policy changes, certificates and evidence of property insurance, and policy audits, while upholding accuracy.

Ideal candidates have a high school diploma and at least two years of customer service experience; associates or bachelor’s degree preferred; EPIC experience a plus.

Qualifications

• High school diploma required.
• Two (2) years Customer Service experience.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without sponsorship now or in the future.

Responsibilities

• Process policy changes, certificates and evidence of property insurance, and policy audits.
• Provide prompt, courteous, knowledgeable service to clients and colleagues on the Business Insurance team.
• Maintain accuracy while handling client requests and supporting team operations.

Skills

Customer Service

Legal work authorization

Education

High school diploma

Associates or Bachelors degree preferred

Tools

EPIC

Job description

Marsh McLennan Agency in Maryland is seeking a Customer Service Associate on the Business Insurance team to deliver prompt, knowledgeable client service. You will assist with policy changes, certificates and evidence of property insurance, and policy audits, while upholding accuracy.

Ideal candidates have a high school diploma and at least two years of customer service experience; associates or bachelor’s degree preferred; EPIC experience a plus.