Customer Service Associate 28

Grease Monkey; Pocatello (ID); Presencial; USD 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid On-the-Job Training

Career Growth

Competitive Pay & Incentives

Supportive Team Environment

Descripción de la vacante

Grease Monkey in Pocatello, ID is recruiting a Customer Service Associate to join our full-time team. No prior auto repair experience needed; we’ll teach you the basics while you develop strong customer service skills in a fast-paced shop.

You’ll greet customers, support the team with maintenance processes, keep the work area safe and organized, and grow with a company that values initiative, reliability, and a positive attitude. Apply today!

Formación

• Positive Attitude & Driven Mindset
• Strong Communication skills with customers and team
• Dependability, punctuality, responsibility
• Physical capability to stand, lift up to 50 lbs in a fast-paced shop
• Valid Driver’s License preferred/required depending on shop needs

Responsabilidades

• Deliver Exceptional Customer Service: Warmly greet customers and ensure they feel welcomed
• Master the Process: Learn oil changes, fluid checks, tire rotations, and inspections alongside the team
• Keep Things Running Smoothly: Maintain a clean, organized, and safe shop environment
• Work as a Team: Communicate effectively with teammates to perform preventative maintenance

Conocimientos

Positive attitude

Strong communication

Dependability

Physical capability

Valid driver's license

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Associate 28

Grease Monkey 28 Full Time Pocatello, ID, US

2 days ago Requisition ID: 1092

Salary Range: $16.00 To $20.00 Hourly

At Grease Monkey, we believe that great service starts with great people. While we are in the automotive care business, our focus is taking care of people, both our customers and our team. We pride ourselves on fast, honest, and friendly service, and we provide a supportive environment where you can learn valuable skills, grow professionally, and build a career.

Who We Are Looking For

You don't need to be a certified mechanic or have years of auto repair experience to join our team, we will teach you technical skills!

What we can’t teach is drive, attitude, and work ethic. We are looking for team members who:

• Take Initiative: You don't wait to be told what to do. When you see something that needs cleaning, organizing, or fixing, you step up and do it.
• Are Customer-Focused: You enjoy meeting people, greeting them with a warm and welcoming smile, and making sure they have an outstanding experience.
• Have a Strong Work Ethic: You take pride in doing honest, quality work every day and showing up reliably for your team.
• Are Eager to Learn: You bring a positive, open-minded attitude and are excited to absorb new knowledge and master new processes on the job.

What You’ll Do

• Deliver Exceptional Customer Service: Warmly greet every customer who arrives, answer basic questions, and ensure they feel welcomed and valued.
• Master the Process: Work side-by-side with our experienced team to learn step-by-step automotive maintenance processes, including oil changes, fluid checks, tire rotations, and safety inspections.
• Keep Things Running Smoothly: Proactively maintain a clean, organized, and safe shop environment and pit area.
• Work as a Team: Communicate effectively with teammates to perform fast, accurate, and high-quality preventative maintenance.

Qualifications & Requirements

• Positive Attitude & Driven Mindset: A proactive personality and a genuine desire to learn and succeed.
• Strong Communication: Ability to speak comfortably and courteously with customers and team members.
• Dependability: Punctual, reliable, and ready to work with a strong sense of responsibility.
• Physical Capability: Ability to stand for long periods, work in a fast-paced shop environment, and lift up to 50 lbs.
• Valid Driver’s License (preferred/required depending on shop needs).

What We Offer

• Paid On-the-Job Training: Comprehensive training in automotive preventative maintenance—no prior mechanic experience needed!
• Career Growth: Opportunities for advancement into supervisor, assistant manager, or manager roles.
• Competitive Pay & Incentives: Starts around $16 and goes up, plus employee discounts.
• Supportive Team Environment: A friendly, fast-paced work environment where hard work and initiative are noticed and rewarded.

Ready to Join the Team?

If you are dependable, proactive, and ready to learn valuable skills while helping customers every day, we want to hear from you!

Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.