Customer Service Associate

Savers | Value Village; Woodinville (WA); On-site; USD 23,625 - 31,133; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Team member discounts

401k plan with matching contributions

Job summary

Savers | Value Village in Woodinville is hiring a Customer Service Associate, offering starting pay between $17.15 to $22.60 based on role. The successful candidate will create positive experiences for customers and donors while collaborating with a diverse team. Benefits include comprehensive healthcare plans, paid time off, team discounts, and a retirement plan. Comprehensive training is provided to ensure effective onboarding and career growth. Join us in making a difference in the community and planet.

Qualifications

• Ability to create a positive experience for customers and team members.
• Flexible availability for full-time or part-time roles.
• Willingness to learn and undergo comprehensive training.

Responsibilities

• Deliver excellent customer service to customers and donors.
• Assist with operational tasks and promote team member collaboration.
• Support the company's impact on the community and the planet.

Skills

Customer service skills

Ability to work with diverse backgrounds

Communication skills

Job description

Job Title: Customer Service Associate

Pay Rate: Our starting pay ranges from $17.15 - $22.60 depending on job duty/position.

Savers Benefits

• Geographic & job eligibility rules may apply
• Healthcare Plans
• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off
• Sick Pay
• Vacation Pay - Approximately 1-2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays
• Team member discounts up to 50% off store merchandise
• Flexible spending accounts (Use pre-tax dollars for eligible health and day care expenses)
• Employee Assistance Program (EAP) - A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
• Retirement Plan - 401k plan with generous company matching contributions
• Life insurance - Company provided peace of mind and option to purchase a supplemental plan
• Performance Merit Increases

Summary & Positions

At Savers / Value Village your Customer Service Associate creates an awesome experience for Customers, Donors, and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.

What You Can Expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one. In-house expertise! Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Savers is an E-Verify employer.

Location: 14160 NE Woodinville Duvall Rd, Woodinville, WA 98072