Customer Service Associate

Savers | Value Village; Bellingham (WA); On-site; USD 26,381 - 34,756; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Team member discounts

Retirement Plan

Employee Assistance Program

Life insurance

Performance Merit Increases

Job summary

Savers | Value Village in Bellingham, WA, is hiring Customer Service Associates for both full-time and part-time positions. The role focuses on creating a positive experience for customers and team members in a diverse and supportive workplace. Benefits include comprehensive healthcare plans, 401(k) with company matching, paid time off, and discounts on store merchandise. Candidates can expect thorough onboarding and training to support career development in a purpose-driven company.

Qualifications

• Strong customer service skills are essential for creating an awesome experience for customers.

Responsibilities

• Create an excellent customer experience for all patrons.
• Participate in training and onboarding processes.
• Work collaboratively with team members in a purpose-driven environment.

Job description

Description

Job Title: Customer Service Associate

Pay Rate: Our starting pay ranges from $19.15 to $25.23 depending on job duty/position.

Benefits

• Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost.
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).
• Paid Time Off: Sick Pay. Vacation Pay – Approximately 1-2 weeks. 6 paid holidays plus 1 to 2 additional floating holidays.
• Team member discounts: Up to 50% off store merchandise.
• Flexible spending accounts: Use pre‑tax dollars for eligible health and day‑care expenses.
• Employee Assistance Program (EAP): A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work‑life balance.
• Retirement Plan: A 401(k) plan with generous company matching contributions.
• Life insurance: Company provided peace of mind and the option to purchase a supplemental plan.

Additional Benefits

• Performance Merit Increases

Job Summary

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time positions.

What You Can Expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one. In‑house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Location

150 E Bellis Fair Pkwy, Bellingham, WA 98226

EEO Statement

Savers is an E-Verify employer.