Customer Service Associate

Parmarstores; Webster Springs (WV); On-site; Part time

Job summary

A retail store in Webster Springs, West Virginia, is looking for a Customer Service Associate. In this role, you will provide prompt and reliable service, ensuring customer satisfaction through effective communication and teamwork. Responsibilities include maintaining store standards, handling transactions, and ensuring compliance with age-restricted products. Ideal candidates should be at least 16 years old, have strong communication skills, and be committed to a clean, organized store environment.

Qualifications

• Must be at least 16 years of age.
• Ability to effectively communicate with customers.
• Commitment to teamwork and customer satisfaction.

Responsibilities

• Provide excellent customer service to each guest.
• Complete transactions accurately and efficiently.
• Ensure compliance with age-restricted products.
• Prepare food and beverages following safety procedures.
• Maintain a clean and organized store environment.

Skills

Customer service

Communication skills

Teamwork

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: