Customer Service Associate

Parmarstores; Woodsfield (OH); On-site; USD 15,153 - 20,664; Part time

Job summary

A retail establishment in Woodsfield, Ohio, is looking for a Customer Service Associate. This position involves providing excellent customer service, maintaining store operations, and ensuring compliance with product regulations. Candidates should possess good communication skills, a commitment to teamwork, and the ability to adapt to changing environments. A high school diploma or equivalent is preferred, and candidates must be at least 16 years of age. Physical requirements include ability to lift up to 25 pounds and stand for prolonged periods.

Qualifications

• Good communication skills necessary for interacting with customers.
• Commitment to teamwork is crucial for success in this position.
• Ability to adapt well to change in a fast-paced environment.

Responsibilities

• Maintain store operations while delivering excellent customer service.
• Complete customer transactions accurately and efficiently.
• Ensure compliance with age restrictions for certain products.
• Prepare food and beverages following safe handling procedures.
• Keep the store, register area, and backroom clean and organized.
• Ensure deliveries comply with company policies.

Skills

Good communication skills

Teamwork commitment

Adaptability

Education

High School diploma or equivalent preferred

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: