Customer Service Associate

Parmarstores; Lucasville (OH); On-site; USD 13,776 - 20,664; Part time

Job summary

A retail store is seeking a Customer Service Associate in Lucasville, Ohio, focused on providing prompt service and maintaining store standards. The role emphasizes teamwork, communication skills, and adherence to safety regulations. Applicants should have a High School diploma and be at least 16 years old. Responsibilities include processing transactions, adhering to age restrictions for products, and maintaining a clean environment. This position is designed for those who are adaptable and committed to excellent customer service.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Providing prompt and reliable service to guests.
• Maintaining store according to management needs.
• Completing customer transactions and collecting payments.
• Ensuring compliance with age restricted products.
• Preparing food and beverages to customer expectations.
• Maintaining cleanliness of the store and surroundings.
• Managing deliveries according to company policy.
• Maintaining a safe environment following company safety methods.
• Recording time worked accurately.
• Completing daily paperwork and record-keeping.

Skills

Good communication skills

Adaptability

Teamwork

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: