Customer Service Associate

PGA TOUR Superstore; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an innovative company as a Retail Customer Service Representative in Scottsdale, where you'll play a vital role in delivering exceptional customer experiences. This position emphasizes a 'Customer First' philosophy, ensuring that every interaction is positive and memorable. With a commitment to work-life balance, you will enjoy flexible scheduling and a supportive family culture. As part of a rapidly growing organization, you will have the opportunity to contribute to a diverse and inclusive environment, serving customers with enthusiasm and dedication. If you are passionate about customer service and eager to make a difference, this role is perfect for you.

Benefits

Medical, Dental, Vision Benefits

100% of PGA, LPGA or USGTF annual dues reimbursed

25% Associate Discount

Work-Family Balance / NO LATE NIGHTS

Matching Gift Program & The First Tee

Qualifications

• Minimum 1 year cash handling and/or customer service experience.
• Must be able to stand for extended periods and lift 30 lbs.

Responsibilities

• Provide a great checkout experience to every customer.
• Knowledgeable about retail store programs and promotions.

Skills

Customer Service

Cash Handling

Flexibility

Education

GED or High School Diploma

Job description

At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.

Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers!

• Day 1 Eligibility : Medical, Dental, Vision Benefits (Full Time Associates only)
• 100% of PGA, LPGA or USGTF annual dues reimbursed
• Work-Family Balance / NO LATE NIGHTS
• 25% Associate Discount
• Committed to serving our communities - Matching Gift Program & The First Tee

Overall Function of a Retail Customer Service Representative (Cashier) :

• Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience to every customer.
• Customer Service Representative must be knowledgeable about all retail store programs and promotions and follow all related operational processes.

Qualifications of a Retail Customer Service Representative (Cashier) :

• Minimum 1 year cash handling and / or customer service experience
• Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. box overhead.
• Flexibility to work a varied retail schedule : nights, weekends, and holidays depending on business needs.
• GED or high school diploma.

Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We comply with all laws that prohibit discrimination based on race, color, religion, sex / gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s / he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.

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Customer Service Associate • Scottsdale, AZ, United States