Customer Service Associate

Savers; Plaistow (NH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Plans de santé complets (médical, dentaire, vision)

Assurance vie payée par l'entreprise

Programmes de cessation tabagique et de gestion du diabète

Plan 401(k) avec contributions de contrepartie généreuses

Congés payés

Services de santé mentale

Job summary

Savers, un leader dans le domaine de l'économie circulaire, recherche des Associés au Service à la Clientèle à temps plein et partiel. Ce rôle implique de fournir une expérience exceptionnelle aux clients et donateurs tout en soutenant une mission orientée vers l'impact environnemental et communautaire, avec des opportunités de croissance personnelle et professionnelle.

Qualifications

• Expérience en service à la clientèle souhaitée.
• Capacité à travailler dans un environnement dynamique.
• Aptitude à travailler avec des personnes de divers horizons.

Responsibilities

• Créer une expérience client exceptionnelle.
• Interagir positivement avec les donateurs et les collègues.
• Participer à des plans de formation robustes dès le premier jour.

Skills

Service à la clientèle

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are proud to be part of the #ThriftProud movement, supported by millions of loyal customers and over 22,000 team members across more than 300 stores. Learn more about the Savers family of thrift stores, our impact, and our movement at savers.com.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associate positions.

What you can expect:

• The opportunity to celebrate uniqueness, as our team is made up of people from diverse backgrounds, experiences, and perspectives, each with something special to contribute.
• To work in a purpose-driven company with a business model that positively impacts the planet and local communities.
• Opportunities for career growth and development, supported by our aggressive store expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, which develops and delivers robust training programs internally, supplemented by partnerships with renowned providers.
• Benefits including:
• Bundled health plans (medical, Rx, dental, vision)
• Company-paid life insurance for added security
• Programs for smoking cessation, diabetes management coaching, and on-demand care
• A 401(k) plan with generous company matching contributions
• Paid time off for leisure or personal pursuits
• Mental health services to support daily life

Savers is an E-Verify employer.

Location: 9 Plaistow Road, Unit 9-A, Plaistow, NH 03865