Customer Service Associate

Savers | Value Village; Nashua (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Rx, dental, and vision health plans

Company-paid life insurance

401(k) plan with matching contributions

Paid time off

Mental health services

Job summary

Savers | Value Village in Nashua, NH, is seeking Customer Service Associates to create exceptional experiences for customers and donors. This role includes opportunities for both full-time and part-time positions. Associates will work with a diverse team dedicated to sustainable practices while receiving comprehensive training and support from Savers University. Benefits include health plans, life insurance, 401(k) contributions, and paid time off for personal interests.

Responsibilities

• Create awesome experiences for customers, donors, and team members.
• Support a diverse team focused on sustainable impact.
• Participate in robust training programs from Savers University.

Job description

Job Title

Customer Service Associate

About Savers

As one of the largest for‑profit thrift operators in the United States, Canada and Australia, Savers (Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, Savers Australia) supplies stores with gently‑used, one‑of‑a‑kind items donated by the community to local nonprofit organizations. Our mission is to champion reuse and inspire a future where secondhand is second nature. We purchase items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and into our store racks, and providing partners with valuable funding for their community‑based programs and services.

Summary & Positions

Customer Service Associates create an awesome experience for customers, donors and other team members. We are hiring for both full‑time and part‑time positions.

What You Can Expect

• Celebrate uniqueness by working with a diverse team that shares a passion for sustainable impact.
• Work for a purpose‑driven company whose business model positively impacts the planet and local communities.
• Receive investment in your career path interests, supported by aggressive store expansion plans that value continued growth and development.

What You Get

Comprehensive onboarding and training from day one. Our training department, Savers University, develops and delivers robust training for every team member across the organization.

Benefits Offerings

• Bundled health plans such as medical, Rx, dental and vision
• Company‑paid life insurance
• Programs for smoking cessation, diabetes management coaching and on‑demand care options
• 401(k) plan with generous company matching contributions
• Paid time off for leisure or other hobbies
• Range of mental health services

Savers is an E‑Verify employer.

224 Daniel Webster Hwy, Nashua, NH 03060