Customer Service Associate

Par Mar Stores; Monessen (Westmoreland County); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Par Mar Stores is seeking a Customer Service Associate to deliver prompt, reliable guest service and support daily store operations in a retail environment.

You will handle transactions, maintain cleanliness, and follow safety and company policies. Must be 16+ and complete training; High School diploma preferred.

Qualifications

• High School diploma or equivalent preferred.
• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Provide prompt, reliable service to guests and support store operations.
• Process transactions: scan or key in prices, finalize sales, collect payment.
• Ensure compliance with age-restricted products (tobacco, alcohol, lottery).
• Prepare food and beverages following safety procedures and meet customer expectations.
• Keep store, register area and backroom clean and organized.
• Maintain store exterior cleanliness and deliveries per policy.
• Record time worked and complete daily paperwork.

Skills

Customer service

Cash handling

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: