Customer Service Associate

Variety Wholesalers; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Roses Discount Stor in Memphis, TN is seeking a friendly, reliable Front-End Associate to assist customers, stock merchandise, and process sales accurately. You will help unload shipments, maintain neat displays, and follow store policies to maximize customer service and sales outcomes.

This role requires good reading and math skills, fluent English communication, and the ability to stand for long periods and lift merchandise when needed. Training provided and opportunities for growth exist.

Qualifications

• Fundamental reading and math skills.
• Ability to effectively communicate in English.

Responsibilities

• Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
• Price, stock and maintain merchandise in a neat and orderly manner.
• Process sales transactions in an accurate, efficient, and friendly manner.
• Adhere to assigned work schedule in order to provide predictability in workload scheduling.
• Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
• In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.

Skills

Reading skills

Math skills

English communication

Job description

Roses 463
South Plaza S/C
4075 Elvis Presley Blvd
Memphis, TN 38116, USA

Description

Position Purpose

Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.

Job Scope

This position has no direct supervisory or budgetary accountability.

Essential Functions

• 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
• 2) Price, stock and maintain merchandise in a neat and orderly manner.
• 3) Process sales transactions in an accurate, efficient, and friendly manner.
• 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
• 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
• 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.

Ancillary Functions

• Provide support to store management as requested.

Qualifications and Skills Required

• Fundamental reading and math skills
• Ability to effectively communicate in English

Working Conditions

• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays
• Exposure to dust and extreme temperatures while unloading trailers
• Scheduled work hours may vary, to include evenings and weekends
• Occasional use of ladders required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.