Customer Service Associate

Roses Discount Stor; Marrero (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

Roses Discount Stor in Marrero, LA seeks a friendly Retail Associate to assist customers, stock shelves, and process sales. You will unload trucks, price merchandise, and maintain neat displays to support store standards.

The role requires basic reading and math, clear English communication, and availability to work evenings and weekends. This position has no supervisory duties and offers a collaborative team environment.

Qualifications

• Fundamental reading and math skills.
• Ability to effectively communicate in English.

Responsibilities

• Provide positive customer service and help customers with questions to maximize satisfaction and sales.
• Price, stock and maintain merchandise in a neat, orderly manner.
• Process sales transactions accurately, efficiently, and with a friendly demeanor.
• Adhere to assigned work schedule to provide predictable workload.
• Follow company policies and procedures to maximize service, sales, and store profitability.
• Unloads trucks, processes freight, stocks counters, and supports store floor upkeep as needed.

Skills

Reading and math skills

Job description

Description

Position Purpose

Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.

Job Scope

This position has no direct supervisory or budgetary accountability.

Essential Functions

1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.

2) Price, stock and maintain merchandise in a neat and orderly manner.

3) Process sales transactions in an accurate, efficient, and friendly manner.

4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.

5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.

6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.

Ancillary Functions

• Provide support to store management as requested.

Qualifications and Skills Required

• Fundamental reading and math skills
• Ability to effectively communicate in English

Working Conditions

• Retail store environment where extended periods of standing are required
• Retail store stockroom environment subject to fluctuations in temperature
• Frequent lifting and maneuvering of merchandise and displays
• Exposure to dust and extreme temperatures while unloading trailers
• Scheduled work hours may vary, to include evenings and weekends
• Occasional use of ladders required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.