Customer Service Associate

Parmarstores; Parkersburg (WV); On-site; USD 17,000 - 21,000; Part time

Job summary

A regional retail company in Parkersburg, West Virginia is looking for a Customer Service Associate. The role requires strong communication skills and a commitment to teamwork. Responsibilities include maintaining store quality, handling customer transactions, and adhering to safety standards. Candidates must be at least 16 years old and preferably hold a high school diploma. The position involves standing for prolonged periods and the ability to lift up to 25 pounds. Training will be provided.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.
• Experience in retail or food service is a plus.

Responsibilities

• Maintain store to the needs of management while giving excellent customer service.
• Complete customer transactions by scanning products or manually keying prices.
• Ensure compliance with age restricted products such as tobacco and alcohol.
• Prepare food and beverage while following safe food handling procedures.
• Maintain cleanliness outside of the store.
• Complete daily paperwork/record-keeping.
• Ensure all deliveries are made according to company policy.
• Maintain safe/secure environment adhering to company safety methods.
• Properly record time worked.
• Complete daily paperwork/record-keeping.

Skills

Good communication skills

Adaptability

Teamwork

Adaptable to change

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: