Customer Service Associate

Parmarstores; Elrama (PA); On-site; USD 13,776 - 20,664; Part time

Job summary

A retail store in Elrama is seeking a Customer Service Associate to provide excellent service and ensure compliance with store policies. Responsibilities include maintaining store cleanliness, completing transactions, and preparing food and beverages. The ideal candidate will have a strong commitment to teamwork, good communication skills, and be at least 16 years old. This position requires standing for prolonged periods and the ability to lift up to 25 pounds.

Qualifications

• Strong commitment to teamwork.
• Effective communication skills.
• Ability to adapt to changes quickly.

Responsibilities

• Maintain store according to management needs.
• Complete customer transactions at the register.
• Ensure compliance with age-restricted product sales.
• Prepare food and beverages following safe handling procedures.
• Maintain cleanliness in the store and register area.
• Ensure timely deliveries according to company policy.
• Adhere to safety methods for a secure environment.
• Record time worked accurately.
• Complete daily paperwork and record-keeping.

Skills

Commitment to teamwork

Good communication skills

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: