Customer Service Associate

Hertz Car Sales; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Hertz Car Sales is seeking a passionate Customer Service Associate to join our dynamic team in Louisville. This role requires strong customer service skills and organizational abilities, with opportunities to make a significant impact. Ideal candidates will have a high school diploma, at least two years of experience in a customer-focused environment, and the ability to work flexible hours. Join us and contribute to our mission of delivering outstanding service.

Qualifications

• 2 years of customer service experience required.
• Ability to work flexible hours, including nights and weekends.
• Strong computer skills and excellent verbal communication.

Responsibilities

• Provide exceptional customer service and support.
• Handle multiple tasks efficiently and effectively.
• Work as part of a team to meet customer needs.

Skills

Customer Service

Organizational Skills

Communication Skills

Professional Appearance

Education

High School Diploma or equivalent

Job description

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• Passion for customer service with 100% customer focus
• 2 year of customer service experience
• Ability to handle multiple tasks and have good organizational skills
• Allowed to legally drive a vehicle
• Ability to work any schedule to include nights, weekends, and holidays based on the demands of the business
• Great attitude with a high-energy personality
• Professional appearance and work ethic
• Ability to work overtime as required
  
  

Essential Requirements

JOB DESCRIPTION

• High School Diploma or equivalent
• Passion for customer service with 100% customer focus
• 2 year of customer service experience
• Ability to handle multiple tasks and have good organizational skills
• Allowed to legally drive a vehicle
• Ability to work any schedule to include nights, weekends, and holidays based on the demands of the business
• Strong computer skills
• Excellent verbal communication skills
• Great attitude with a high-energy personality
• Professional appearance and work ethic
• Ability to work overtime as required
  
  

Wage: $15.00/hr

Preferred Requirements

• Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc.)
• 4 Years of customer service experience with 2 years of sales experience
  
  

Physical Requirements

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, writing, lifting, seeing, and reading.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

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