Customer Service Associate

Parmarstores; Cotton (WV); On-site; USD 16,531 - 20,664; Part time

Job summary

A retail store in Cotton, West Virginia is seeking a Customer Service Associate to ensure each guest receives prompt and reliable service. Responsibilities include maintaining the store's cleanliness and organization, processing transactions, and ensuring compliance with age-restricted products. Preferred candidates will have a high school diploma and strong communication skills. The position requires standing for long periods and lifting up to 25 pounds. The company offers training and support for its associates.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Maintain store to management needs while providing excellent customer service.
• Complete transactions by scanning products or manually entering prices.
• Ensure compliance with age-restricted products like tobacco and alcohol.
• Prepare food and beverages while following safe food handling procedures.
• Maintain cleanliness in the store and outside.
• Ensure deliveries are made per company policy.
• Maintain a safe environment by adhering to safety methods.
• Properly record time worked.
• Complete daily paperwork.

Skills

Teamwork

Good communication skills

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: