Customer Service Associate

Parmarstores; Kistler (PA); On-site; USD 16,531 - 22,041; Part time

Job summary

A convenience store chain in Pennsylvania is searching for a reliable Customer Service Associate. You will be responsible for ensuring excellent customer service, completing transactions, and adhering to safety policies. A high school diploma is preferred, and the candidate must be at least 16 years old. This role requires strong communication skills and the ability to work well in a team. Flexibility and adaptability to changing environments are essential, along with maintaining cleanliness and compliance with regulations.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Maintain store needs while providing excellent customer service.
• Complete customer transactions and collect payments.
• Ensure compliance with age-restricted products.
• Prepare food and beverages following safe handling procedures.
• Maintain cleanliness of the store and environment.

Skills

Teamwork

Good communication skills

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: