Customer Service Associate

Parmarstores; Sistersville (WV); On-site; Full time

Job summary

A retail store is seeking a Customer Service Associate in Sistersville, West Virginia. This role requires a commitment to excellent customer service, teamwork, and adherence to safety policies. Responsibilities include processing transactions, maintaining store cleanliness, and preparing food and beverages. Potential candidates should have a high school diploma or equivalent and must be at least 16 years of age. This position offers the opportunity to work in a dynamic environment that values adaptability and strong communication skills.

Qualifications

• Strong commitment to teamwork and good communication skills.
• Must be at least 16 years of age and complete company training.

Responsibilities

• Provide excellent customer service to each guest.
• Complete customer transactions and maintain the store's cleanliness.
• Ensure compliance with age-restricted products.

Skills

Good communication skills

Adaptability

Teamwork commitment

Education

High School diploma or equivalent preferred

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: