Customer Service Associate

Parmarstores; Cambridge (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Parmarstores is seeking a Customer Service Associate in the United States (Ohio) to deliver prompt, reliable service to guests. You will work with a team, handle transactions, and help maintain a clean, safe store environment.

The role requires good communication, teamwork and adaptability, with responsibilities spanning customer interaction, product handling, and daily paperwork. Must be at least 16 years old and complete company training.

Qualifications

• Excellent communication with guests and team
• Ability to work collaboratively in a fast-paced environment
• Willingness to adapt to changing tasks and shifts

Responsibilities

• Maintain store to meet management needs while delivering excellent customer service
• Process transactions by scanning or keying prices, finalize sale, collect payment
• Ensure compliance with age-restricted products (tobacco, alcohol, lottery)
• Prepare food and beverages following safe handling procedures
• Keep store, register area and backroom clean and organized
• Maintain storefront cleanliness outside the store
• Ensure deliveries are made per company policy
• Maintain a safe/secure environment following company safety methods
• Record time worked accurately
• Complete daily paperwork/records

Skills

Communication skills

Teamwork

Adaptability

Customer service

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: