Customer Service Associate

Mister Car Wash; Byron Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PTO from day one

Medical, Dental, Vision

401(k) match

Tuition reimbursement

Same-day pay

Job summary

Mister Car Wash in Byron Township, Michigan is seeking a Guest Service Specialist to welcome customers, explain our Unlimited Wash Club, and help guests choose the best options for their car care needs. You’ll be the friendly face that starts every visit on a positive note and drives our service standards day by day.

Join a fast-paced outdoor environment with opportunities to grow, flexible shifts, and benefits such as PTO from day one, affordable medical/dental/vision coverage, 401(k) matching,

Qualifications

• Experience in customer service, retail, or hospitality roles preferred.
• Able to work in a fast-paced, outdoor environment.
• Willing to work varied shifts, including weekends and holidays.

Responsibilities

• Greet customers with a wave and a smile.
• Sell products and Unlimited Wash Club memberships.
• Ensure customers leave with a clean, dry, and shiny car.
• Collaborate with team to complete tasks and achieve goals.
• Keep sites clean and well-maintained.

Skills

Customer service

Retail sales

Communication

Team collaboration

Job description

Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service.

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.

As we accelerate our growth across the country, we’re looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special.

Why Join Mister?

• Be part of an extraordinary team. Work where the energy is high and people are the heart of the business. Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun.
• Supercharge your career growth. We’re scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
• Make any day a payday. With same-day pay, you have access to your money as you earn it.
• Enjoy amazing benefits. Mister team members enjoy PTO from day one and great benefits, including affordable medical, dental and vision, 401(k) match, tuition reimbursement, and more!

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.

Want to learn more about the role? Check out our Day in the Life video for an inside look at what it's like to work with us.

Simply copy and paste the link provided into your web browser: https://www.youtube.com/watch?v=Yv0kCFkGEiI

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We participate in the E-verify system nationwide.