Customer Service Assistant – Tampa Bay - Tampa, Florida

MissionHires; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance ICHRA

Paid time off

Job summary

MissionHires is seeking an in-house Customer Service Assistant based in Tampa Bay. The ideal candidate should know QuickBooks, Excel, and Word, have an excellent phone presence, and the ability to learn quickly. Reliability, local residence, and the ability to handle long periods of sitting, standing, or walking are essential.

This role offers numerous benefits including health insurance, 401(k) with matching, employee discounts, and paid time off.

Qualifications

• Reliable transportation is necessary.
• Local to Tampa Bay required.
• Ability to sit, stand, or walk for long periods.

Responsibilities

• Knows QuickBooks, Excel, and Word inside out.
• Has a fantastic phone presence.
• Uncanny ability to learn quickly.

Skills

QuickBooks

Excel

Word

Phone presence

Bilingual (English/Spanish)

Tools

Dialpad

MarketTime

Shipping providers (Unishippers, XPS, FedEx, UPS, USPS)

Job description

Join our team! We’re looking for an in-house Customer Service Assistant. Excited to grow and thrive in a fast-paced environment? Apply today!

Responsibilities

• Knows QuickBooks, Excel, and Word inside out
• Has a fantastic phone presence
• Uncanny ability to learn quickly
• Preferably has experience with Dialpad, MarketTime & major shipping providers (Unishippers, XPS, FedEx, UPS, USPS)
• Bilingual (English/Spanish) would be an added benefit

Requirements

Must have:

• Reliable transportation
• Local to Tampa Bay
• Ability to sit, stand, or walk for long periods

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance ICHRA
• Paid time off