Customer Service Assistant

GSP CAMPAIGNS; New York (NY); On-site; USD 24,796 - 38,572; Full time

Job summary

A leading retail firm in New York is seeking a motivated Associate to provide exceptional customer service. Responsibilities include greeting customers, maintaining the sales floor, and handling transactions accurately. The ideal candidate will possess strong communication and basic math skills. Previous retail or customer service experience is preferred but not required. This full-time role offers a competitive hourly salary ranging from $18 to $28, with flexible hours including evenings and weekends. Immediate start available.

Qualifications

• Previous experience in retail or customer service is preferred.
• Strong communication skills with the ability to engage customers.
• Basic math skills for handling transactions and inventory management.

Responsibilities

• Greet customers warmly and assist them in finding products.
• Provide product demonstrations and enhance customer experience.
• Maintain an organized and visually appealing sales floor.
• Handle cash transactions accurately using the POS system.
• Supervise and train new sales staff as needed.
• Address customer inquiries and resolve issues promptly.

Skills

Strong communication skills

Basic math skills

Retail experience

Familiarity with POS systems

Bilingual capabilities

Job description

Overview

We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment.

Duties

• Greet customers warmly and assist them in finding products that meet their needs.
• Provide product demonstrations and detailed information to enhance customer experience.
• Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained.
• Handle cash transactions accurately using the POS system while adhering to cash handling procedures.
• Supervise and train new sales staff as needed, fostering a collaborative team environment.
• Utilize retail math skills to assist with inventory management and stock levels.
• Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Collaborate with team members to achieve sales goals and maintain store standards.

Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Qualifications

• Previous experience in retail or customer service is preferred but not required.
• Strong communication skills with the ability to engage effectively with customers.
• Basic math skills for handling transactions and inventory management.
• Familiarity with POS systems is advantageous.
• Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
• Ability to work flexible hours, including evenings and weekends as needed.
• A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Salary: $18 – $28 hourly
Starting time: Immediate start!

About GSP CAMPAIGNS

GSP Campaigns is more than a sales and marketing firm; we’re a catalyst for growth.