Customer service and Support

Sears Holdings; Austin (TX); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Sales incentives

Merchandise discounts

Opportunities for growth

Job summary

Sears Holdings is organizing a job fair to hire Inbound Customer Service and Sales Representatives in Austin, Texas. This role focuses on enhancing customer loyalty and driving sales through exceptional service and product knowledge.

Candidates will enjoy a dynamic environment with comprehensive training, an attractive compensation package, and benefits including discounts at Sears and Kmart. Come ready to showcase your skills!

Qualifications

• Strong customer service skills are essential for engaging with customers effectively.
• Sales experience is preferred to promote products and services.
• Ability to work in a team-oriented environment.

Responsibilities

• Assist customers with inquiries and product purchases.
• Generate sales by providing insights about products.
• Ensure customer satisfaction through attentive service.

Skills

Customer service orientation

Sales skills

Effective communication

Job description

Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft‑skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer‑focused organization through effective agent coaching and management, workforce planning, staffing and training, and results‑oriented data‑driven initiatives.

Job Description

Onsite Job Fair

Tuesday May 6th, 9am – 2pm

1300 Louis Henna Blvd Round Rock TX 78664

Sears is looking for an innovative, hands‑on, and customer‑obsessed INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES. In this role you will have a direct impact at Sears's to build customer loyalty and generate sales by offering valuable products and services to our customers. We’ll give you outstanding skills development, a fun and engaging work environment, a great compensation and benefits package with sales incentives, merchandise discounts at Sears and Kmart and opportunities to grow with our organization.

Job Fair Details:

*Bring your resume

*Be sure to complete the application and emailed assessment

ahead of time to be expedited through the process

*Our attire is business/casual

*Plan to be here up to 2 hours to complete the process

PLEASE REFER ALL YOUR FRIENDS, FAMILY AND AQUAINTENCES

THAT WOULD BE AN ASSEST TO JOIN THE GREAT SEARS TEAM!

Qualifications

Be sure to complete the online assessment to be expedited through the process

Can’t Make It to the Job Fair?

Complete the application process for follow up within 7 days!

Additional Information

You MUST complete the assessment emailed after you apply online

EOE / Minorities / Females / Protected Veterans / Disabled. We conduct criminal background checks & drug screens.

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