Customer Service and Sales Representative

C&A Insurance Group LLC: Allstate Insurance; Jacksboro (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

C&A Insurance Group is looking for a friendly, motivated Customer Service and Sales Representative to join our team in Jacksboro, TN. This is a great opportunity for an experienced insurance professional or someone looking to build a long-term career in the industry.

At C&A Insurance Group, we believe insurance is about more than policies - it's about building relationships, educating customers, and helping families protect what matters most.

Qualifications

• Active Property & Casualty license preferred, but can be obtained upon hire for the right candidate.
• Previous insurance, sales, or customer service experience is a plus.
• Friendly, professional, and dependable; strong communication skills and relationship-building.

Responsibilities

• Build strong relationships with new and existing customers.
• Educate clients on insurance products and coverage options.
• Identify customer needs and recommend appropriate solutions.
• Follow up with leads and help develop new business opportunities.
• Review existing policies and identify opportunities to improve coverage.
• Assist customers with policy questions, renewals, and service needs.
• Provide a high level of customer service and support throughout the relationship.
• Maintain accurate customer records and documentation.

Skills

Customer service

Sales

Relationship-building

Communication

Organizational skills

Education

Property & Casualty license (preferred)

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Job Description

C&A Insurance Group is looking for a friendly, motivated Customer Service and Sales Representative to join our team in Jacksboro, TN. This is a great opportunity for an experienced insurance professional or someone looking to build a long-term career in the industry.

At C&A Insurance Group, we believe insurance is about more than policies - it's about building relationships, educating customers, and helping families protect what matters most. We take pride in providing personalized service and being there for our customers when they need us.

What You'll Do

• Build strong relationships with new and existing customers.
• Educate clients on insurance products and coverage options.
• Identify customer needs and recommend appropriate solutions.
• Follow up with leads and help develop new business opportunities.
• Review existing policies and identify opportunities to improve coverage.
• Assist customers with policy questions, renewals, and service needs.
• Provide a high level of customer service and support throughout the customer relationship.
• Maintain accurate customer records and documentation.

What We're Looking For

• Active Property & Casualty license preferred, but can be obtained upon hire for the right candidate.
• Previous insurance, sales, or customer service experience is a plus.
• Friendly, professional, and dependable.
• Strong communication and relationship-building skills.
• Self-motivated, organized, and eager to learn.
• Positive team player with a genuine desire to help people.

Why Join C&A Insurance Group?

• Supportive, family-oriented team environment.
• Training, coaching, and professional development.
• Competitive compensation with commission and bonus opportunities.
• Opportunity for long-term career growth and advancement.
• Work with a team that values its customers, community, and employees.
• Signing bonus currently offered!

If you're looking for an opportunity to grow your insurance career with a team that Protects Like Pros and Treats Like Family, we'd love to meet you.