Customer Service and Sales Representative

HY Pinnacle; Irvine (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A dynamic company in Irvine is seeking an Entry-Level Customer Service & Sales Representative. This role focuses on engaging with customers face-to-face, building relationships, and providing expert product knowledge. Ideal for individuals who thrive in a fast-paced environment and enjoy problem-solving while delivering excellent customer service.

Qualifications

• 1-2 years of experience in customer service, sales, or retail is encouraged.
• Ability to thrive in a fast-paced environment.
• Approachable and positive demeanor.

Responsibilities

• Execute engagement strategy and educate potential customers.
• Provide straightforward customer service as a product expert.
• Participate in ongoing in-house training and development.

Skills

Communication Skills

Negotiation Tactics

Time Management

Customer Service

Education

High School Diploma or equivalent

Job description

At our company, we specialize in transforming product inquiries into long-term, profitable customer accounts through personalized, in-person consultations. Our face-to-face approach builds strong client relationships, boosts brand awareness, and consistently drives measurable results for the nationally recognized clients we represent.

We’re currently hiring for an Entry-Level Customer Service & Sales Representative who will serve as the direct point of contact for our customers in a retail-based setting. This role involves engaging with clients face-to-face, building relationships, answering product-related questions, and assisting with service enrollments. If you enjoy interacting with people, solving problems, and working in a fast-paced team environment, this could be the perfect fit.

Entry-Level Customer Service and Sales Representative Responsibilities:

• Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services
• Be a product expert to provide consistent and straightforward customer service
• Negotiate inquiries with precision, while overturning any additional customer objections
• Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives
• Eagerly assist in additional professional tasks and enthusiastically accept challenges

What We Are Looking For In Our Next Entry-Level Customer Service and Sales Representative:

• A High School Diploma or equivalent is required
• 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged
• Exemplary communication skills and negotiation tactics
• Impeccable time management skills and the ability to adapt to many situations
• Discipline to self-dedication to constant learning and improvement
• The ability to thrive in a fast-paced environment
• Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers

Please note: This is an in-person role that requires daily travel to our onsite Westminster, CA location. Local candidates are encouraged to apply.