Customer Service and Patient Experience Professional

Water’s Edge Rehab & Nursing Center; Village of Port Jefferson (NY); Hybrid; USD 28,000 - 41,000; Part time

Benefits offered by this job

Employee perks program

National Concierge Conference

Job summary

Water’s Edge Rehab & Nursing Center is seeking a part-time Customer Service and Patient Experience professional to oversee patient and guest experience and to grow in the field of post-acute care.

You will lead employee engagement and contribute to leadership development while expanding your national networking opportunities within a supportive healthcare community.

Qualifications

• Dedicated professionals who want to grow in healthcare management
• Commitment to delivering excellent resident and patient service
• Creative and dynamic mindset open to collaborative sessions
• Interest in building expertise in employee operations

Responsibilities

• Oversee patient and guest experience to ensure high service quality
• Lead employee engagement initiatives and councils to give staff a voice in the work environment
• Support leadership development in post-acute care and enable growth opportunities
• Contribute to creating a positive, engaging workplace for residents, patients, and staff

Job description

Customer Service and Patient Experience Professional:

Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let’s talk employee perks.

We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.

Here at Water's Edge we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks? Click here for more information.

Do we still have your attention? Great!

Interested in who we are as an organization? Click here to watch #TheCareRiteDifference before you apply.

We are seeking a part-time Customer Service and Patient Experience professional who is looking to grow in the field of post-acute care.

This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare management position that offers tremendous growth and national networking opportunities

Here’s what we are looking for:

• Dedicated professionals who want to grow in healthcare management
• Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness
• Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.
• Candidates who may have an interest in growing their expertise in employee operations
• Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment
• Professionals who are open to working the part-time schedules below
  • Friday and Saturday 11 AM - 7 PM

Click here to check out our National Concierge Conference at historic Madison Square Garden in NYC!

Meet a resident from one of our sister facilities, Mr. English in Manhattan!

Join our team as we recreate the paradigm of healthcare.

Water's Edge is an equal opportunity employer