Customer Service Agent - Remote

srecruiting; Los Angeles (CA); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

100% remote work

Strong training & development

Job summary

srecruiting is hiring a Customer Service Agent for a fully remote role. The position emphasizes client communication, scheduling, and product explanation in a virtual environment.

Training and support are provided to help you succeed and grow professionally while helping protect families and support a large client network. Ideal candidates are independent, motivated team players with strong communication and problem-solving skills, and a drive to achieve personal and professional goals in a

Qualifications

• Strong communication skills with clear and professional tone.
• Ability to listen actively, identify needs, and respond effectively.
• Comfort learning new product information and policies quickly.

Responsibilities

• Make and receive calls from clients and ensure customer satisfaction.
• Schedule appointments for benefits or referrals.
• Explain products and packages clearly and confidently in a virtual setting.
• Complete applications accurately and on time.
• Participate in ongoing training and development.

Skills

Excellent communication

Active listening

Problem-solving

Adaptability

Team player

Job description

About the job Customer Service Agent - Remote

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.