Customer Service Agent, Admin

Jobtailor; Lower Nazareth Township (Northampton County); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking a Customer Service Agent, Admin to support outbound operations. You will handle label control, yard coordination, and essential administrative functions to ensure smooth Shipping and Picking processes.

Ideal candidates have 1-3 years in inventory control or warehousing admin, strong MS Office skills, and excellent attention to detail. English proficiency is required for day-to-day tasks in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1-3 years experience in inventory control or warehousing admin.
• Intermediate computer skills.
• Proficient in MS Office applications.
• Attention to detail and accuracy required.
• Ability to work with minimal supervision.
• English proficiency required.

Responsibilities

• Responsible for label control, yard coordination, and administrative tasks for outbound operations.
• Prepare, distribute, and reprint labels for carton/pallet pickers daily.
• Maintain clear label flow for pickers and use Y/WMS to communicate outbound pulls.
• Enter shipment data and verify Bills of Lading information.
• Schedule LTL carriers and print work assignments for replenishment drivers.
• Maintain a clean, safe work area.

Skills

Data entry

Label management

Inventory control

Shipping coordination

Computer skills

Education

High School Diploma

GED

Tools

Y/WMS System

MS Office Applications

Job description

The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation.
Prepare, distribute, and reprint all labels for carton/pallet pickers daily.
Maintain clear label flow for pickers.
Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers.
Complete computer data entry required for shipments and verify information for Bills of Lading (BOL’s).
Schedule LTL carriers for pickup and print work assignments for replenishment drivers.
Maintain a clean, neat, and orderly work area, promoting safety.

Requirements

• Must have a high school diploma or general education degree (GED).
• 1-3 years’ experience working in inventory control or warehousing admin experience.
• Intermediate computer skills.
• Proficient in MS Office applications.
• Strong attention to detail and accuracy.
• Ability to perform duties with minimal supervision or guidance.
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
• English (reading, writing, verbal) proficiency required.

Core Competencies

Demonstrates proficiency in inventory control and administrative functions, with strong attention to detail and accuracy in data entry and label management. Capable of thriving in a fast-paced environment while maintaining effective communication and organization.

Highest-signal resume keywords

• Inventory Control
• Data Entry
• Label Management
• MS Office Proficiency
• Y/WMS System Utilization

ATS Optimization Keywords

Hard Skills

• Data Entry
• Label Management
• Inventory Control
• Shipping Coordination
• Computer Skills

Soft Skills

• Attention to Detail
• Adaptability
• Minimal Supervision

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Outbound Operations
• Warehouse Administration
• Shipping
• Picking
• LTL Carriers

Tools & Technologies

• Y/WMS System
• MS Office Applications