Customer Service Agent

Task Buddie Virtual Assistance Services; Chicago (IL); Remote; USD 23,014 - 32,778; Full time

Benefits offered by this job

Competitive hourly salary based on experience

Full training and ongoing support

Professional, team-oriented environment

Job summary

A virtual assistance provider is looking for detail-oriented Customer Service Agents in Chicago, IL. This entry-level role involves responding to client inquiries, troubleshooting concerns, and collaborating with teams. Ideal candidates have strong communication skills and the ability to work independently. A competitive hourly salary and training are offered.

Qualifications

• Prior customer service experience preferred but not required.

Responsibilities

• Respond to client inquiries via phone, email, and chat in a timely manner.
• Troubleshoot and resolve client concerns with professionalism and accuracy.
• Collaborate with internal teams to escalate and resolve issues quickly.
• Track client interactions and feedback to help improve service quality.
• Maintain a high level of professionalism in all communications.

Skills

Excellent written and verbal communication skills

Ability to multitask and prioritize effectively

Self-motivated and comfortable working remotely

Job description

Overview

About the Role We’re looking for detail-oriented Customer Service Agents to support Task Buddie’s growing client base. In this role, you’ll be the first point of contact for our clients, ensuring their questions are answered, issues resolved, and needs fully supported. Your focus will be on building positive relationships and delivering reliable, professional service.

What You’ll Do

• Respond to client inquiries via phone, email, and chat in a timely manner
• Troubleshoot and resolve client concerns with professionalism and accuracy
• Collaborate with internal teams to escalate and resolve issues quickly
• Track client interactions and feedback to help improve service quality
• Maintain a high level of professionalism in all communications

What You Bring

• Prior customer service experience preferred but not required
• Excellent written and verbal communication skills
• Ability to multitask and prioritize effectively
• Self-motivated and comfortable working remotely

What You’ll Get

• Competitive hourly salary based on experience
• Full training and ongoing support to ensure success
• A professional, team-oriented environment

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, General Business, and Education

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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