Customer Service Advocate - Insurance Growth

Scottrichardsonagency; Ames, Northern (IA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Richardson Agency is a State Farm Agent team seeking a Customer Service Representative in Ames, IA. This full-time role focuses on delivering exceptional service, handling inquiries, maintaining records, and building strong relationships with community members.

You will join a supportive team, aiming to learn and grow within the insurance industry while contributing to a positive and productive workplace.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail oriented

Multitasking

Experience preferred

Job description

Scott Richardson Agency is a State Farm Agent team seeking a Customer Service Representative in Ames, IA. This full-time role focuses on delivering exceptional service, handling inquiries, maintaining records, and building strong relationships with community members.

You will join a supportive team, aiming to learn and grow within the insurance industry while contributing to a positive and productive workplace.