Customer Service Advisor: Vehicle Logistics & Admin

Halo Accident Repair Centre Ltd; Blackburn (OK); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Living Wage Employer

Employee assistance programme

Health insurance

Pension contributions

Virtual GP

Job summary

Halo Accident Repair Centre Ltd in Blackburn is seeking a Customer Service Advisor to manage the site’s administration, ensuring customer vehicles are collected and delivered professionally. You will coordinate logistics, liaise with customers and workshop staff, and drive exceptional customer service.

The role requires a full UK driving licence, organisational skills and a proactive, team-oriented mindset.

Qualifications

• Full UK Driving Licence required.
• Experience in logistics is beneficial.
• Self-motivated, enthusiastic and well-organised with attention to detail.
• Keen to support others and be a cooperative team player.
• Able to complete work from start to finish within given timeframes.

Responsibilities

• Inspecting vehicles and assessing damage, taking clear photos.
• Administration duties including liaising with customers.
• Logistical and transport planning.
• Maintain a clear, methodical and clean workspace.
• Adhere to Health and Safety and report issues promptly.
• Liaise with workshop staff to move vehicles efficiently through the workshop.
• Perform other ad-hoc administrative duties as allocated.
• Provide a positive and enthusiastic approach at all times.
• Collecting and delivering vehicles while observing highway laws.

Skills

Driving license

Logistics experience

Organized

Team player

Attention to detail

Job description

Halo Accident Repair Centre Ltd in Blackburn is seeking a Customer Service Advisor to manage the site’s administration, ensuring customer vehicles are collected and delivered professionally. You will coordinate logistics, liaise with customers and workshop staff, and drive exceptional customer service.

The role requires a full UK driving licence, organisational skills and a proactive, team-oriented mindset.