Customer Service Advisor - Oshkosh WI

Stonebriar Auto Services LLC; Oshkosh (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and rapidly growing automotive service team as a Guest Service Advisor. In this role, you will engage with customers to identify their vehicle service needs while ensuring a safe and enjoyable experience. This position offers competitive pay, generous discounts on services, and the potential for career advancement. As part of a leading franchise in vehicle maintenance, you'll be part of an energetic environment that values teamwork and exceptional service. If you're passionate about customer interaction and automotive care, this opportunity is perfect for you!

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Optical Insurance

Life Insurance

Disability Insurance

Employee Discounts

401k Retirement Plan (future)

Qualifications

• Strong communication skills and a focus on customer service are essential.
• Previous automotive service experience is preferred but not required.

Responsibilities

• Assist guests in identifying required services for their vehicles.
• Ensure all work is performed safely while delivering exceptional service.

Skills

Customer Service

Communication

Automotive Knowledge

Education

High School Diploma

Tools

Diagnostic Tools

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!

For immediate consideration, please complete our employment application. We look forward to hearing from you!